Conversations
Changing Members of a Conversation
(1) Click on “+ Add Member” to add new members to the conversation (2) Click on “X” to remove a staff member from the conversation
How to starting a direct or group conversation with staff?
(1) To start on new Group Conversation with staff, click on the new message icon on the left and select “Chat with Provider(s)” (1) If you only select one staff member, you will see the direct conver…
Mass Messaging
Curogram has the ability to mass message patients. To use this feature, click on the Messenger menu at the left, at the top of the conversation list, you will see the icon for `Mass messaging:` Then…
Notification Settings
(1) Click on the 3-dot icon to access your conversation notification settings when you are on the Messenger View. (1) Select “Mute” to stop notifications to either your desktop or mobile applications…
Patient Care Journey
Appointment Confirmations Confirmations are a call to action for patients to confirm (via voice, SMS or email) them will be coming to the practice for their appointment. Confirmations are normally se…
Templates
Many of the messages that are sent to the patients by the offices are repetitive. Curogram allows offices to create templates so they can use one click to send a message to the patient. To create tem…
