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How do I turn on/off automated reminder and confirmation calls?
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- How do I turn on/off automated reminder and confirmation calls?
How do I turn on/off automated reminder and confirmation calls?
Updated
by Shayan Nafisi
- Go to "Settings" (You have to be an account admin).
- Go to "Patient Care Journey"
- Under "VOICE REMINDERS", you can choose "Inactive" for "Reminder Calls" or "Confirmation Calls"
Note: Turning off confirmation calls will lower the appointment confirmation rate of your practice.