Appointment Statuses

Shayan Nafisi Updated by Shayan Nafisi

  • Confirmed: Patient has confirmed the appointment via SMS or call.
  • Cancelled: The appointment was cancelled by the office staff from the EMR.
  • Declined: Patient has declied the appointment.
  • Requested Reschedule: Patient has requested to reschedule the appointment.
  • Seen: Patient has seen the appointment details via link in the SMS but has not confirmed or declined it.
  • Left Voicemail: Patient was unreachable, voicemail left.
  • Pending Confirmation: Patient has gotton the message via SMS or voice but has not confirmed or declined the appointmnet yet.

NOTE: Office staff can manually change the appointment statuses.

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