Shayan Nafisi Updated by Shayan Nafisi

Many of the messages that are sent to the patients by the offices are repetitive. Curogram allows offices to create templates so they can use one click to send a message to the patient.

  • To create template, open a conversation with a patient and click on the icon for templates:

  • Then click on `New`
  • Type your message in the box
  • Save it


Templates can include variables that can would change based on the patient information so the office staff doesnt not need to manually change it for each user.

For example if "{{patient-first-name}}" is implemented in a message, it will be replaced with the actual first name of the patient when it gets sent out.

To send message using a template, simply click on a template and it will be pasted in the input box and it would be ready to be sent out:

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Patient Care Journey